Privacy Policy

Privacy Policy

Introduction

Welcome to https://flooded-carpet-water-removal-pomona-ca.ecojohns.com (referred to as “Flooded Carpet Water Removal Pomona CA” or “we,” “us,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of data in compliance with various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales Practice Act (UCPA)
  • Connecticut’s Connecticut Transactional Records Access (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of our website, including but not limited to:

  1. Our primary domain, https://flooded-carpet-water-removal-pomona-ca.ecojohns.com
  2. Any subdomains or related websites linked to this policy
  3. Our mobile applications and services
  4. All interactions between users and our platform, whether through web browsing, app usage, or communication with our team

Please note that this policy does not extend to third-party platforms, applications, products, or services accessible via links on our website. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This policy outlines our practices when:

  1. You utilize our applications, services, or tools as an authorized user.
  2. You visit or navigate websites associated with this Privacy Statement.
  3. You engage in communication with us through various channels, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal data to enhance your experience and improve our services:

  • Account Information: Details associated with your user account, including usernames, passwords, and registration data.
  • Payment Information: Credit card numbers, billing addresses, and transaction histories required for processing payments.
  • Financial Information: Banking details and financial records for accounting and service provision.
  • Purchase Information: Items bought from our platform, purchase dates, and quantities.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data.
  • Location Data: Geographic coordinates and information about the areas you visit to personalize content and services.
  • Feedback: Reviews, comments, and responses provided by users to improve our products and services.
  • Social Media Information: Data from social media platforms when users choose to connect their accounts with ours.
  • Product Information: Details about products viewed or purchased on our site, including preferences and customization choices.

We gather this data through various means: user input forms, account settings, purchase transactions, analytics tools, cookies, and third-party services.

Cookies

Cookies are small text files stored on your device to enhance your browsing experience. We utilize cookies for:

  • Strictly Necessary: Ensuring basic functions of our website, such as secure login.
  • Preference: Remembering user preferences and settings.
  • Analytics: Tracking site usage and gathering analytics data to improve performance.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once this period expires, we securely delete or anonymize the data to protect your privacy. Our retention periods vary depending on the type of data and its purpose.

Security Measures

We have implemented robust security protocols to safeguard your personal data:

  • Employing encryption for secure data transmission and storage.
  • Engaging trusted third-party processors who adhere to strict data protection standards.
  • Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

We do not intentionally collect or solicit personal data from children under the age of 18. If you believe we have collected such information by mistake, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access to your data and its use details.
  • Correction or rectification of inaccurate or incomplete information.
  • Erasure or deletion of your data under specific circumstances.
  • Restriction or limitation of the processing of your data.
  • Portability of your data in a structured, commonly used format.
  • Objection to the processing of your data for legitimate interests.
  • Non-discrimination based on your refusal to provide personal information.

To exercise these rights, please reach out to our privacy team at [email protected] or via postal mail to the address provided in the Contact section. We will respond to your requests as quickly as possible and within the timeframes set by applicable law.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be effective immediately upon posting on our website, with revised policy versions available for your review. We encourage you to check back periodically for updates.

Contact Information

For questions, requests for information, or complaints regarding privacy, please contact us:

We are committed to addressing your concerns and ensuring a transparent and secure data handling process.